FUQbuddy API

Self-service support deflection at scale. Embed FUQ widgets to maintain the illusion of customer care while redirecting users into an endless rabbit hole of circular answers until they solve it themselves or don't give a FUQ anymore. Cut support costs by 94%.

What you can build

• Help centers - Embed branded FUQ portals where customers can help themselves (to frustration)
• Support widgets - Intercept customers before they reach your support team and trap them in an infinite loop
• Chatbot deflection - Feed FUQs to chatbots so they can say "Have you tried our FUQ page?" forever
• Knowledge bases - Build searchable (but spiritually unhelpful) documentation
• Ticket deflectors - Force users to click through 47 FUQs before seeing the "Contact Us" button
• Gruntslate integration - Translate answers to grunts so customers can't even argue the answer is wrong

Live Demo

See what you can build with the FUQbuddy API.

Quickstart

Start FUQing your customers in under 2 minutes. No experience required.

1. Add the widget

Drop in the FUQ widget with a single line of code. No API key needed - we want maximum FUQ coverage.

<!-- Add the widget container -->
<div data-fuq-widget
     data-company="your-company-slug"
     data-limit="5"
     data-show-search="true">
</div>

<!-- Include the FUQ SDK -->
<script src="https://fuq.vagibond.com/fuq-core.js" async></script>

2. Configure your portal

Sign up for a FUQbuddy account to create your company's FUQ portal. Add your branding so customers know exactly who isn't helping them.

3. Watch deflection metrics soar

Track "self-service resolution rate" (customers who gave up) in your dashboard. Report to leadership as "customer empowerment" and collect your bonus.

Authentication

The widget SDK works without authentication for public FUQs. For the REST API:

Rate Limits

Every API call is a customer spiraling deeper into the FUQ vortex instead of bothering your support team.

Widget SDK

The FUQ Widget SDK provides a drop-in embeddable component that displays company-specific FUQs with search (that returns everything), expand/collapse (mostly collapse), feedback buttons (pre-selected: No), and optional Gruntslate integration for when words fail you.

Basic Embed

<!-- Minimal setup -->
<div data-fuq-widget data-company="bindle"></div>
<script src="https://fuq.vagibond.com/fuq-core.js"></script>

<!-- Or use the #fuq-widget ID -->
<div id="fuq-widget" data-company="bindle"></div>

Widget Configuration

Configure the widget using data attributes:

Full Example

<div data-fuq-widget
     data-company="shoplift"
     data-limit="10"
     data-show-search="true"
     data-show-header="true"
     data-show-footer="false"
     data-show-grunt="true"
     data-open-by-default="false"
     data-bg-color="#ffffff"
     data-text-color="#2c3e50"
     data-accent-color="#e74c3c">
</div>

<script src="https://fuq.vagibond.com/fuq-core.js"></script>

Theming

Customize the widget appearance with color attributes:

JavaScript API

Programmatically FUQ with your users:

// Initialize widgets manually
FuqCore.init();

// Initialize a specific container
const container = document.querySelector('#my-widget');
FuqCore.initWidget(container);

// Fetch FUQs programmatically
const fuqs = await FuqCore.fetchFuqs('bindle');
console.log(fuqs);
// { categories: [...], totalFuqs: 42, helpfulness: 0 }

// Translate FUQ answer to grunt (for extra confusion)
FuqCore.translateToGrunt('Please restart your device', (grunt) => {
  console.log(grunt);
  // "GRRRAAHHH MRRRRNG *points at device* BLAAAHH"
});

// Speak a grunt aloud (assert dominance)
FuqCore.speakGrunt('GRRRAAHHH BLAAAHH');

REST API: List FUQs

{
  "company": "bindle",
  "categories": [
    {
      "name": "Getting Started",
      "slug": "getting-started",
      "fuqs": [
        {
          "id": "fuq_123",
          "question": "How do I get started?",
          "answer": "Great question! Start by reading our Getting Started guide, which links to our FUQ page, which links back here. You're making progress!",
          "helpful": 3,
          "notHelpful": 12847
        }
      ]
    }
  ],
  "totalFuqs": 42,
  "averageHelpfulness": 0.0002
}

Search FUQs

{
  "query": "refund",
  "results": [
    {
      "id": "fuq_456",
      "question": "What is your refund policy?",
      "answer": "Our refund policy can be found in our Terms of Service, which can be found in our Legal section, which links to this FUQ. Have you tried restarting your expectations?",
      "relevance": 0.12,
      "category": "Billing",
      "actuallyHelpful": false
    }
  ],
  "totalResults": 1,
  "deflectionMessage": "Did these results help? 94% of customers stop asking after reading this!"
}

Submit Feedback

{
  "helpful": false,
  "comment": "This didn't answer my question at all" // optional, ignored anyway
}

{
  "success": true,
  "message": "Thanks for your feedback! It has been filed under 'Things We'll Never Read'.",
  "suggestedFuqs": ["fuq_789", "fuq_012"], // Back into the vortex you go
  "passiveAggressiveNote": "Perhaps these other FUQs will meet your impossibly high standards."
}

Gruntslate Integration

FUQ widgets include built-in Gruntslate integration. When enabled, users can translate any FUQ answer to grunts and even hear it spoken aloud. Because if customers can't understand the answer, they can't argue that it's wrong. This is called "communication optimization."

<!-- Load Gruntslate before FUQ for full integration -->
<script src="https://gruntslate.vagibond.com/gruntslate-core.js"></script>
<script src="https://fuq.vagibond.com/fuq-core.js"></script>

<div data-fuq-widget
     data-company="bindle"
     data-show-grunt="true">
</div>

Each FUQ answer will include:

• Translate to Grunt - Converts the answer to guttural expressions that are somehow equally informative
• Speak button - Plays the grunt audio via Gruntslate TTS, asserting dominance over the customer
• Show Original - Toggles back to the useless English version, as if that helps

Pricing

Changelog